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Insights for
AWS partners

Insights for
AWS partners

Insights for
AWS partners

Attraction and retention

AWS partners need to understand how to get the most out of their hiring strategies in order to keep expanding their teams and keep up with an ever-growing demand.

For most partner organizations, this means not only adding more star power to their bench but also keeping hold of the talent already on board—but in a competitive market with plenty of movement across the community, this is often easier said than done. What’s more, successful talent attraction and retention can be even tougher for partner organizations who often have to set higher bars around certification, industry experience, and technical expertise.

The good news for partners is that there’s plenty of enthusiasm among AWS professionals about working for a partner. In this section, we’ll take a closer look at what aspects of working in a partner environment appeal most to AWS talent, helping partner organizations better align their hiring strategies with the wants, needs, and expectations of candidates across the community.

Motivation to work for an AWS partner

Almost two-thirds (60%, down from 62% in our last survey) of end user employees who responded to the survey would consider working for an AWS partner. Factors cited as most likely to attract end user employees to a role with a partner include:

68%

Higher earning potential

68%

Opportunity to expand on skills, knowledge, and experience with AWS products

66%

Professional development

68%

Higher earning potential

68%

Opportunity to expand on skills, knowledge, and experience with AWS products

66%

Professional development

68%

Higher earning potential

68%

Opportunity to expand on skills, knowledge, and experience with AWS products

66%

Professional development

Working on a diverse range of projects 63%
To make better use of my skills 43%
To tackle different challenges 41%
Working with a variety of organizations 38%
Flexibility in lifestyle 36%
Other 1%

We also asked the 13% (down from 14%) of respondents who would not work for a partner why they wouldn’t make the move, with reasons including:

I'm happy in my current role
68%
I prefer working on one big project
26%
I enjoy solving problems from within the business
26%
I'm not interested in working for a partner
19%
I don't want to travel for work
19%
I consider working for a partner to be stressful
16%
I've worked for a partner previously, but I prefer the end user environment
13%
I don't enjoy the increased interaction with clients
13%
Other
6%

How satisfied are partner employees?

Professionals working for AWS partners and ISVs are largely happy in their roles—66% say they’re satisfied with their job, up from 63% in our previous survey.

While 58% (down from 65%) are satisfied with their salary, the proportion of professionals unhappy with their pay has decreased from 13% to 10%.

Conclusion

With almost half (48%) of respondents reporting an increased demand for AWS partner services this year, knowing how to find success in the hiring market is not a preference but a necessity for partner organizations hoping to keep up with demand. 

While there has been a slight drop in end user employees who would consider shifting to a partner this year, this shouldn’t be a cause for concern—a significant 60% could still be enticed into the move. A higher earning potential unsurprisingly tops our list of motivating factors again, with the attraction of a higher salary, particularly powerful amidst a backdrop of more challenging financial times. But this shouldn’t mean that AWS partners focus solely on financial incentives—the chance to broaden AWS knowledge and skills was ranked on par with salary again this year, with better professional development opportunities also ranking in the top three for a third consecutive year.

Factors like preferring to work on a single project may be outside of your control, but partners should look to place extra emphasis on the perks within their remit to cast as wide of a net as possible. Development and progress opportunities are the obvious front runners here, with AWS partners’ distinctive focus on training, certifications, and career advancement appealing to candidates across the AWS community.

Demand for partner services

How has demand for AWS changed in the last 12 months?

Increased
48%
Stayed the same
36%
Reduced
13%
Not Sure
4%

How has demand for AWS migrations changed in the last year?

Increased
36%
Not changed
31%
Reduced
13%
Not Sure
20%

Top 10 AWS products, apps, and connectors that have been most in-demand with partners’ clients in the last year

33%

1. Compute

29%

2. Containers

28%

3. Database

25%

4. Migration & Transfer

5. Security, Identity, & Compliance 24%
6. Analytics 23%
Application Integration 23%
8. Serverless 22%
9. Storage 22%
10. Management & Governance 20%

Demand for partner services

How has demand for AWS changed in the last 12 months?

Increased
48%
Stayed the same
36%
Reduced
13%
Not Sure
4%

Top 10 AWS products, apps, and connectors that have been most in-demand with partners’ clients in the last year

33%

1. Compute

29%

2. Containers

28%

3. Database

25%

4. Migration & Transfer

5. Security, Identity, & Compliance 24%
6. Analytics 23%
Application Integration 23%
8. Serverless 22%
9. Storage 22%
10. Management & Governance 20%

How has demand for AWS migrations changed in the last year?

Increased
36%
Not changed
31%
Reduced
13%
Not Sure
20%

Implementation of third-party integrations

Partner employees believe their clients are more likely to implement both an additional AWS product and a third-party integration (38%) than they are to implement a third-party integration (23%) or an additional AWS product (22%) alone.

Outsourcing development

Over two-fifths (44%) of partner organizations outsource their development to other countries. What do people consider to be the long-term impacts of outsourcing development?

Loss of control over quality 32%
Ability to complete more client projects 32%
Decreased quality of code 30%
Decreased cost of projects to clients 30%
Increased efficiency in completing client projects 27%
Loss of competitive advantage 15%
No long-term impact 5%
Not sure 12%
Other 1%

What are the potential project pitfalls when working with end user clients?

We asked those who work for a partner about the typical challenges they face when working with an end user client so that you may look to plan for these in your next project—responses include:

Lack of communication from/between stakeholders 40%
Reluctance from some employees to adopt the new technology 36%
Lack of training given to frontline staff using the product 30%
Scope creep (changes in a project's scope) 27%
No clear objective from the customer on what they want from their AWS product 24%
Issues managing expectations on what is possible with AWS 23%
Lack of appropriate skills in the end user organization to manage the product/solution 20%
Data migration issues 19%
The end user organization isn't ready for the business change 16%
Difficulties migrating data from legacy system to AWS 15%
Shortage of resource in the end user organization available to manage the product/solution 14%
Lack of project goals and benchmarks 14%
Funding ran out/budgetary constraints 13%
Lack of stakeholder buy-in 13%
Price negation 8%
None 5%
Other 1%

Implementation of third-party integrations

Partner employees believe their clients are more likely to implement both an additional AWS product and a third-party integration (38%) than they are to implement a third-party integration (23%) or an additional AWS product (22%) alone.

What are the potential project pitfalls when working with end user clients?

We asked those who work for a partner about the typical challenges they face when working with an end user client so that you may look to plan for these in your next project—responses include:

Lack of communication from/between stakeholders 40%
Reluctance from some employees to adopt the new technology 36%
Lack of training given to frontline staff using the product 30%
Scope creep (changes in a project's scope) 27%
No clear objective from the customer on what they want from their AWS product 24%
Issues managing expectations on what is possible with AWS 23%
Lack of appropriate skills in the end user organization to manage the product/solution 20%
Data migration issues 19%
The end user organization isn't ready for the business change 16%
Difficulties migrating data from legacy system to AWS 15%
Shortage of resource in the end user organization available to manage the product/solution 14%
Lack of project goals and benchmarks 14%
Funding ran out/budgetary constraints 13%
Lack of stakeholder buy-in 13%
Price negation 8%
None 5%
Other 1%

Outsourcing development

Over two-fifths (44%) of partner organizations outsource their development to other countries. What do people consider to be the long-term impacts of outsourcing development?

Loss of control over quality 32%
Ability to complete more client projects 32%
Decreased quality of code 30%
Decreased cost of projects to clients 30%
Increased efficiency in completing client projects 27%
Loss of competitive advantage 15%
No long-term impact 5%
Not sure 12%
Other 1%
Our key findings report contains highlights from this year’s Careers and Hiring Guide, plus our salary tables allow you to compare your salary or benchmark your teams’ salaries no matter their role in the AWS ecosystem.
Our key findings report contains highlights from this year’s Careers and Hiring Guide, plus our salary tables allow you to compare your salary or benchmark your teams’ salaries no matter their role in the AWS ecosystem.
Our key findings report contains highlights from this year’s Careers and Hiring Guide, plus our salary tables allow you to compare your salary or benchmark your teams’ salaries no matter their role in the AWS ecosystem.